Country: UAE (Dubai)
Category: Arabic speakers
Salary: 1500-3000 AED
Type: Customer Service (Full Time)
Location: NMC Royal Hospital
You will be the first point of contact for our patients, providing exceptional customer service and support. Ensure that incoming and outgoing calls from the hospital are answered promptly, courteously and to the full satisfaction of the patient.
Answer incoming calls, manage multiple lines simultaneously, and assist patients with a variety of tasks. This may include scheduling appointments, providing information about healthcare services, confirming insurance details, and directing calls to appropriate healthcare personnel.